Understanding customer needs creates unbeatable value
Understanding customer needs creates unbeatable value
Our direct relationship with UK-based insurance underwriters means we deliver expert advice and sector-specific policies for every area of corporate insurance.
We totally understand that business must drive down costs without cutting corners. So our prices are highly competitive and our solutions designed exactingly around your operational needs.
Why we are proud of our past, yet never stop innovating
We are justifiably proud of our pedigree as a family run firm that goes back 130 years. No business will succeed over such a long period unless it is totally customer-focused and 100% committed to maintaining the highest professional standards.
Nonetheless, we remain forward-thinking, adaptable and innovative in everything we do.
Nonetheless, we remain forward-thinking, adaptable and innovative in everything we do.
In addition to the full range of traditional insurance services, we provide comprehensive solutions for public liability, employer liability and product liability, as well as private medical insurance, bonds, sureties and indemnities.
Whether you are a business customer looking for insurance cover, a broker or wholesale broker, we believe you will find our user-friendly format and ‘plain English’ policy accessible and engaging.
A Professional Insurance Broker
A Professional Insurance Broker
We are committed to developing and maintaining the knowledge and capability of our people so we can deliver the highest quality advice.
We also follow a demanding code of ethical practice. This means that we must work in an ethical manner that places clients’ interests at the heart of the advice we give.
We will ensure the advice, service and ongoing support we provide to you is:• Of the highest quality• Based solely on your researched needs• Provided by someone operating within their level of competency.
We meet our obligations in a number of ways:
We meet our obligations in a number of ways:
• A commitment to the technical and professional development of staff, such as through professional qualifications.
• All staff members who deal with customers belong to the industry’s professional body, the CII, and adhere to its Code of Ethics, which is enforced through disciplinary sanctions.
• We adhere to the CII’s continuing professional development requirements, ensuring our staff keep their knowledge and skill-set up-to-date.
We are committed to an overall standard of customer excellence and professionalism.
Our Approach
At Garratts Insurance Brokers, our philosophy is simple. We combine the benefits of a progressive approach to business with the traditional values of a long established family firm. As a result we deliver a level of service that is second to none.
What sets us apart from the competition is the delivery of our solution. In an age when insurance can be bought off the internet and in supermarkets, we recognise that our commercial clients aren’t looking for the cheapest price, but the very best value.
Of course our prices remain highly competitive – thanks to the discounts we receive from insurers. We pass these savings onto our clients, who are assured of the most competitive premiums, regardless of the types of cover required.
Of course our prices remain highly competitive – thanks to the discounts we receive from insurers. We pass these savings onto our clients, who are assured of the most competitive premiums, regardless of the types of cover required.
The true worth of relationship-based insurance
The true worth of relationship-based insurance
Just as importantly, we take the time to gain a comprehensive, professional understanding of our clients’ businesses so we can advise on the insurance solution that is exactly right for them.
If you do need to make a claim, we become fully involved in the process – liaising and attending all meetings with the loss adjusters to ensure your claim is settled speedily and with minimum hassle.
With a broker of our calibre, sourcing insurance isn’t a one-off transaction. It’s an ongoing, face-to-face relationship based on trust and quality of expertise, understanding, advice and service.
The History of Garratts Insurance
The History of Garratts Insurance
Servicing success through two Centuries of business
The Garratts Insurance family history has a continuous tradition of insurance broking dating back to 1877, when Benjamin Disraeli was the prime minister and George Garratt opened our first premises on Fishergate, Preston.
In the early 1900s, Francis Garratt took over the family business, followed by Charles Garratt in 1933.
From there, John Garratt took over as managing director of Garratt, Son & Flowerdew.
From History, Into the 21st century
In 2001, Richard Garratt took over the helm and, alongside co-director John Grindley, has driven recent expansion.
2004 saw the acquisition of new premises on Camden Place, off Winckley Square, in the heart of Preston’s business district. This enabled us to invest further in the development of our people and technology, resulting in enhanced service delivery plus a broader range and complexity of products and services, before moving to our current location on Edward VII Quay.
The future is assured
Our relationship with numerous local, national and international insurance companies continues to thrive with new associations forged in countries such as France, Spain, Scandinavia and the Netherlands.
With more than 135 years of unparalleled personalised, professional service behind us, Garratts Insurance Brokers continues to insure the past, present and future.
Our Insurance Partners
Our Insurance Partners
At Garratts Insurance Brokers in Preston, our Insurance partners include some of the UK’s and Europe’s leading insurance companies including Aviva, AXA and Amlin and RSA, who help us to provide a wide range of Commercial Insurance products at competitive rates.
As an Independent Insurance Broker, our relationships with the top insurers is very important to us; working with like minded Insurers who are always striving to provide excellent service and market leading products, allows us to enhance our customer offering and maintain business growth that is built on strong foundations. Foundations that are representative of a reliable Insurance Broker.
Garratts Insurance Brokers Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 300659). Registered in England & Wales with number 04384194. Registered office: 7th Floor, Corn Exchange, 55 Mark Lane, London, EC3R 7NE